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Sephora charter

The Product Opinions must not contain:

  •        e-mail addresses, URLs, telephone numbers, postal addresses or any other information (surname, first name…) that would serve to identify the user
  •        Comments on the medical effectiveness of the products

The content of the Product Opinions must in no way violate the General Terms of Use of this service or the Terms of Use of the Site, and must not hinder the Sephora brand image or commercial policy.

All opinions are read by moderators and are subject to the general terms of use of this Product Opinion service. The creation of your username is also subject to moderation. The decision to place your username and opinion online is entirely at the discretion of Sephora. You will receive an e-mail to confirm that your opinion has been published online on the site

If you would like to provide Sephora with your opinion on the selection of products, their prices, orders, deliveries or other concerns, please do not submit this opinion via the Product Opinion service, since it will not be published. On the other hand, please do not hesitate to contact our customer service directly from Monday to Sunday, 24 hours (24/7) at 2111883041, which is responsible for answering the above questions.

The Sephora Product Opinion service cannot be used as a means for disseminating content that violates morality, public policy, the rights of third parties, or the applicable laws and regulations, notably including:

  •        statements or messages of a slanderous or abusive nature
  •        systematic or non-objective criticism
  •        content of a violent or pornographic nature, or that would undermine respect for persons
  •        unauthorised use of a name or company name;
  •        the total or partial use of content protected by an intellectual property right
    Users undertake not to misuse the Sephora Product Opinion service for the purposes of propaganda, prospecting, soliciting or proselytizing, whether for professional, commercial or political purposes (advertising messages, “spam” content or references to other products, commercial offers or Internet sites, etc.).

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